Laserline Holdings LLC Privacy Policy

Last Updated: July 2026

Laserline Holdings LLC (“Laserline”, “we”, “us”, or “our”) is committed to protecting your privacy while providing you with a positive experience when you visit our website, purchase our products, utilize our services or communicate with us.

This Privacy Notice (“Notice”) explains our privacy practices regarding how we collect, use, and share your personal information. This includes interactions via our website, invoicing/billing system, email, and our cloud-based communications and collaboration systems (which are powered by third-party Voice over IP (VoIP) providers and CRM cloud storage providers, including RingCentral, Podio, Invoice ASAP and Intuit).

How We Collect Your Personal Information

We collect personal information from you through three primary methods:

  • Directly from you: When you actively provide it to us (e.g., filling out a form, emailing us, or calling our office).

  • Automatically: When you interact with our website or use our communication channels. For example, our phone and messaging systems automatically log metadata from incoming calls and texts.

  • From Third Parties: We may receive information about you from business partners, commercial vendors, or publicly available sources.

What Personal Information We Collect

1. Information You Actively Provide

  • Identifiers & Contact Info: Name, business name, username, email address, phone number, and physical mailing address.

  • Payment Information: Billing name, address, and credit card or payment details necessary to process your transactions.

  • Voluntary Information: Social media profiles, professional details (such as LinkedIn URLs), and any information you choose to submit via contact forms.

2. Information Collected Via Our Communication Channels (VoIP & Systems)

Because we utilize advanced cloud communication systems provided by vendors like RingCentral, certain data is generated automatically during our interactions:

  • User Content: The content of your communications with us, which may include emails, text messages (SMS), chat logs, voicemails, and voice/video call recordings (where enabled and permitted by law).

  • Call Detail Records (Metadata): Information regarding the telecommunication transactions we have with you. This includes phone numbers dialed/received, call time, date, duration, and connection quality data.

  • Device and Technical Logs: IP addresses, internet service provider (ISP) details, and device operating system types used when you connect with our digital services.

  • Geolocation Data: General location data inferred from your IP address or phone area code.

How We Use Your Personal Information

We use the information we collect for the following business purposes:

  • Customer Support & Service: To create and manage your account, fulfill orders, process payments, and respond to your inquiries.

  • Communication: To contact you regarding updates, service notifications, or transactional requirements.

  • Quality Assurance & Training: To review text communications or listen to call recordings to improve our customer service teams and internal workflows.

  • Fraud Prevention & Security: To verify identities, conduct threat analysis, detect spam, and protect our digital infrastructure from malicious activity.

  • Marketing & Analytics: To optimize our website performance, personalize your user experience, and send you promotional offers (where permitted).

Important Note on SMS Messaging: We respect your communication preferences. We do not sell or share your phone numbers or SMS consent data with external third parties for their own direct marketing purposes.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance user navigation, analyze website traffic, and assist in our marketing efforts. You can manage your cookie preferences directly through your web browser settings or by utilizing integrated opt-out tools such as the Global Privacy Control (GPC).

How and Why We Share Your Information

We do not sell your personal information. We may share your information solely for legitimate business operations or legal compliance with the following parties:

  • Service Providers and Vendors: Trusted third parties who operate on our behalf. This explicitly includes our cloud communications vendor, RingCentral, which securely processes our phone calls, messages, and call logs.

  • Corporate Transactions: Prospective buyers or partners in the event of a merger, acquisition, restructuring, or asset sale.

  • Legal Obligations & Law Enforcement: Public authorities or regulatory bodies when required to do so by law, court order, or to protect the rights, safety, and property of Laserline Holdings LLC, our clients, or the public.

Your Privacy Rights

Depending on your place of residence (such as certain U.S. states or international jurisdictions), you may possess specific legal rights regarding your personal data.

These Rights May Include:

  • The Right to Know & Access: Requesting a copy of the specific personal data we hold about you.

  • The Right to Deletion: Requesting that we erase your personal data from our active systems (subject to legal or contractual retention requirements).

  • The Right to Correction: Requesting updates to inaccurate or incomplete personal information.

  • The Right to Opt-Out: Objecting to certain data processing activities, such as targeted advertising.

To exercise any of these rights, please submit a request to our privacy team at the contact information listed below. We will verify your identity using your name and email prior to processing the request.

Data Security and Retention

Security

We implement industry-standard physical, technical, and administrative safeguards designed to protect your data from unauthorized access, loss, or alteration. Furthermore, our core communications infrastructure relies on enterprise-grade security protocols managed by RingCentral.

Retention

We retain your personal information only as long as necessary to fulfill the business purposes outlined in this notice, or as required to comply with our legal, tax, regulatory, and contractual obligations.

Children’s Privacy

Our services are strictly directed to businesses and adults. Laserline Holdings LLC does not knowingly collect or solicit personal information from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us immediately.

Updates to This Notice

We may modify this Privacy Notice periodically to reflect changes in our operational workflows, technology vendors, or legal obligations. When changes are made, the “Last Updated” date at the top of this page will be revised. Material changes will be highlighted prominently on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or how your data is handled, please reach out to us at:

Laserline Holdings LLC

PO BOX 535, Roy, UT 84067

Email: laserline@laserlinealignment.com

Phone: 801-856-1297