Laserline Holdings LLC
User and Project Agreements:
We accept checks and electronic bank transfers as payment to reduce fee costs. If you desire to pay via credit card, a credit card processing “service fee” of 3.725% will be charged upon processing. All transactions are securely processed through INVOICEASAP or Quickbooks Services to ensure your safety when purchasing services from Laserline Holdings LLC. User policy and agreements by these processing companies will be provided by those designated companies. Transactions/Orders are not identified as complete until full payment verification has been received by Laserline Holdings LLC.
Once a service request goes into execution, no refund will be offered, the finished item or service will be completed, shipped or delivered to the address provided at the time of scheduling. Laserline Holding LLC is not responsible for the performance of parts and or part failure. Part warranty coverage is solely based upon the warranty coverage provided by the manufacturer and is to be pursued by the customer directly with the manufacturer. Laserline Holdings LLC provides warranty solely on the labor and installation services executed and completed at the time of service. Laserline Holdings LLC is not responsible for the labor or services provided by third parties or subcontractors. Laserline Holdings LLC will not provide any warranty coverage for issues diagnosed or worked on by any third party without the involvement or consent of Laserline Holdings LLC. For warranty coverage and services to be provided, the issue will need to be reviewed and approved by Laserline Holdings LLC.
Laserline Holding LLC may request a non refundable deposit of all material costs, finish work costs, shop/consumables fees and 50% of the labor costs up front before your project is scheduled in our systems. Due to the volatile nature of the raw materials, parts and supplies market beyond our control, these items within any provided estimate may change in cost and availability timelines. Laserline Holding LLC may charge additional cost fees for materials based upon supplier markups. Extra material markups may come as a separate invoice or charged when the remaining balance is due upon project completion or installation. If the installation date gets delayed or canceled for reasons beyond Laserline Holdings LLC’s control, we maintain the right to require the rest of the invoice to be paid in full. Laserline Holdings LLC reserves the right to charge all labor charges based upon lost revenue agreed upon in the approved estimate and scheduled work based upon the inability to schedule replacement work for the customer’s designated time slot.
Laserline Holdings LLC further reserves the right to charge the customer a finance fee at the rate of one and one-half percent (1.5%) of the amount due for each month or portion thereof that the amount due remains unpaid plus an additional fee of $35 for generating an updated invoice or statement for each month the amount due remains unpaid, or such amount as may be permitted under applicable law. If customer fails to make payment within thirty (30) days of project completion and or agreed upon payment in full date, Laserline Holding LLC may elect to pursue collection action (including without limitation, attorney fees and any and all other associated costs of collection), and/or may, at its option, cancel all or any part of an uninstalled or incomplete service or order. Additionally, the customer, and each of its subsidiaries and affiliates, agrees to provide to Laserline Holdings LLC proper authorization necessary for Laserline Holding LLC to request any financial information from third parties. Customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer and each of its subsidiaries and affiliates. By approving the attached estimate or by paying the attached invoice, you, the customer, agree to the above user and project agreement terms.